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Daisy Chain – Privacy Policy

Effective Date: 10 October 2025

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At Daisy Chain, we are committed to protecting the privacy and personal information of everyone who visits our website or uses our services. This Privacy Policy explains how we collect, use, and store your data in line with the UK General Data Protection Regulation (UK GDPR).

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1. Who We Are

Daisy Chain is a dementia support service based in Somerset. We offer small group sessions led by a dementia specialist to support memory, communication, and wellbeing.

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2. What Information We Collect

We may collect the following personal information:

  • Name and contact details (email address, phone number)

  • Information provided via enquiry forms or bookings

  • Medical or care-related information relevant to your participation

  • Website usage data via cookies

 

3. How We Use Your Information

Your information is used to:

  • Respond to enquiries and manage bookings

  • Provide appropriate care and support during sessions

  • Maintain internal records for safety and service quality

  • Send occasional updates or marketing (with your consent)

 

4. How We Store and Protect Your Data

  • Personal data is stored securely in password-protected systems or secure filing.

  • Only authorised personnel have access to your information.

  • We regularly review our procedures to ensure ongoing data safety.

 

5. Sharing Your Information

We will never sell or share your personal data with third parties unless:

  • You give explicit consent

  • It is required by law (e.g. safeguarding concerns)

 

6. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO)

 

7. Cookies and Website Tracking

Our website may use cookies to improve user experience and track website traffic. You can disable cookies through your browser settings. For more information, please refer to Wix’s cookie policy.

 

8. Contact Us

If you have any questions about this policy or your personal data, please contact:
Email: info@daisychaindementia.co.uk
 

This policy may be updated occasionally. Please check this page for the latest version.

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